Online Classroom
self-paced courses - learn as and when you need itOur online classroom offers self-paced courses that suit your busy schedule. Free & easy to use, you can learn as & when you need it. Click on each course to learn more, access modules and complete assessments.
Hidden Carers
Many people do not recognise their care of a person with a disability as care, instead seeing it as an extension of their relationship to the person. This course will develop your knowledge and skills to identify hidden carers that may present themselves in social...
read moreGiving evidence & supporting people engaging with the Royal Commission
Gain an overview of some important aspects of the Royal Commission into Institutional Responses to Child Sexual Abuse, including: its purpose how information and evidence are gathered what you need to know if you are called to be a witness how to support those who may...
read moreMaking Effective Referrals
This online course is for mandatory reporters who, in the course of their work, come into contact with vulnerable children, young people and their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential...
read moreEngaging Families
This online course consists of four modules on client engagement: Building Effective Working Relationships with Clients Building Further Engagement Effective Engagement with Aboriginal Clients Effective Engagement with Culturally and Linguistically Diverse Clients....
read moreSigns of Alcohol and Other Drug Use and Withdrawal
This online course is for mandatory reporters who come into contact with clients who may use alcohol or other drugs, or their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential services, or law...
read moreWorking with Victims of Crime
The aim of this course is to raise awareness of the rights of victims, and to ensure that staff are aware of their responsibilities in working with them. This course was designed for FACS staff but contains information that is relevant for NGOs in understanding their...
read moreNye Gurung Project
Nye Gurung is Aboriginal for ‘Spirit Child’, and is a fitting name for the first Aboriginal-specific team in FACS appointed specifically to recruit and support Indigenous foster carers. The Nye Gurung Aboriginal Foster Care Team has developed an innovative and...
read moreOOHC Fundamentals: Legislation
This OOHC Legislation package identifies and explains sections in the Children and Young Persons (Care and Protection) Act 1998 that relate specifically to the provision of out-of-home care services in NSW. There are 3 self-paced modules that include case studies for...
read moreMealtime Management
The aim of this e-learning course is to build your understanding of good practice in assessment and intervention when supporting a person with disability at mealtimes. It illustrates the person-centred nature of mealtimes and outlines how to promote active...
read moreIdentifying & Supporting Young Carers
This learning is for front line workers who want to learn more about young carers. There are 105,000 young carers in NSW. That’s at least one in every classroom. This eLearning tool has been developed to help front line workers (and their managers) to be able to...
read moreDoCS Connect Brighter Futures
A self paced course for learning or refreshing knowledge on the use of the DoCS Connect reporting portal for NGO Brighter Futures service providers. To access this course, click on the image.
read moreWhat is Child Protection Reporting?
Have you wondered how the Child Protection reporting process works in NSW? Ever wondered what happens to a report you have made? View this explanatory course
read moreKeep Them Safe
This course provides information & guidance around the key reforms outlined in the Keep Them Safe initiative. Along with overviews, there are demonstration and assessment modules that will support understanding. To access this course, click on the image.
read moreDoCS Connect OOHC MDS
A self paced course for learning or refreshing knowledge on the use of the DoCS Connect reporting portal for NGO OOHC service providers. To access this course, click on the image.
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