Hidden Carers

Online Courses

Many people do not recognise their care of a person with a disability as care, instead seeing it as an extension of their relationship to the person. This course will develop your knowledge and skills to identify hidden carers that may present themselves in social...

Making Effective Referrals

Online Courses

This online course is for mandatory reporters who, in the course of their work, come into contact with vulnerable children, young people and their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential...

Engaging Families

Online Courses

This online course consists of four modules on client engagement: Building Effective Working Relationships with Clients Building Further Engagement Effective Engagement with Aboriginal Clients Effective Engagement with Culturally and Linguistically Diverse Clients....

Signs of Alcohol and Other Drug Use and Withdrawal

Online Courses

This online course is for mandatory reporters who come into contact with clients who may use alcohol or other drugs, or their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential services, or law...

Working with Victims of Crime

Online Courses

The aim of this course is to raise awareness of the rights of victims, and to ensure that staff are aware of their responsibilities in working with them. This course was designed for FACS staff but contains information that is relevant for NGOs in understanding their...

Nye Gurung Project

Cultural Perspectives, Online Courses

Nye Gurung is Aboriginal for ‘Spirit Child’, and is a fitting name for the first Aboriginal-specific team in FACS appointed specifically to recruit and support Indigenous foster carers. The Nye Gurung Aboriginal Foster Care Team has developed an innovative and...

OOHC Fundamentals: Legislation

Online Courses

This OOHC Legislation package identifies and explains sections in the Children and Young Persons (Care and Protection) Act 1998 that relate specifically to the provision of out-of-home care services in NSW. There are 3 self-paced modules that include case studies for...

Mealtime Management

Online Courses

The aim of this e-learning course is to build your understanding of good practice in assessment and intervention when supporting a person with disability at mealtimes. It illustrates the person-centred nature of mealtimes and outlines how to promote active...

Identifying & Supporting Young Carers

Online Courses

This learning is for front line workers who want to learn more about young carers. There are 105,000 young carers in NSW. That’s at least one in every classroom. This eLearning tool has been developed to help front line workers (and their managers) to be able to...

DoCS Connect Brighter Futures

Online Courses

Brighter Futures delivers targeted early intervention services to families with children who are at high risk of entering or escalating within the statutory child protection system. The program services families with children aged under 9 years, or families expecting...

What is Child Protection Reporting?

Online Courses

Child Protection Reporting Have you wondered how the Child Protection reporting process works in NSW? Ever wondered what happens to a report you have made? View this explanatory course. Duration: Approx. 10 min.  Launch Course - Desktop Version  Launch...

Keep Them Safe

Online Courses

This online course consists of 9 modules that cover some of the major legislative changes to child protection in NSW. The self-paced modules are interactive and engaging; with the opportunity to test your knowledge and practice your skills with case studies. Upon...

DoCS Connect OOHC MDS

Online Courses

DoCS Connect​ OOHC MDS is an online reporting portal for NGO OOHC service providers. The course is broken into 7 separate modules including overview, navigation, registration, placements, placement updates, exits and a final assessment component. For new users of the...