Case Management Part 1: An Introduction

You must be a Community Services funded organisation to be eligible to attend this training

Overview

This two-day case management course is designed for NGO staff members who provide case management support to clients. No prior knowledge or experience is required to take this course and it will give staff the skills, knowledge and values to provide case management support services within an agency or interagency context.

Full calendar of Face to Face courses

Resources

Download resources referred to during this Face 2 Face training.

1. principles underpinning case management (DOC)

2. case management principles in practice (DOC)

3. Entry screening Checklist (DOC)

4. Assessment Checklist (DOC)

5. Case Planning Checklist (DOC)

6. Advocacy Checklist (DOC)

7. Coordination Checklist (DOC)

8. Exit Planning Checklist (DOC)

9. Evaluation Checklist (DOC)